As our products are made to order and specifically crafted for each customer, we are unable to accept returns or offer refunds once an order has been confirmed.
In the unlikely event of a manufacturing defect, Little Baby Cribs will arrange for the item to be inspected and, where possible, repaired at no additional cost to the customer.
If the manufacturing defect cannot reasonably be repaired, Little Baby Cribs will provide a replacement of the defective item.
A refund will only be considered if the manufacturing defect cannot be repaired and a suitable replacement cannot be provided.
This policy applies exclusively to confirmed manufacturing defects and does not cover damage resulting from misuse, improper handling, normal wear and tear, or other non-manufacturing causes.